Allsquare Properties (“Allsquare”, “we”, “our”, or “us”) is committed to providing a safe, healthy, and secure environment for guests, residents, contractors, partners, and staff across all properties we manage. This Health & Safety Policy outlines our responsibilities, safety standards, and expectations for those using or working within our properties.

Your safety is our priority. We comply with all applicable health and safety legislation and aim to maintain the highest standards throughout our operations.

1. OUR COMMITMENT TO HEALTH & SAFETY

We are committed to:

• Ensuring all properties meet local health, safety, and building regulations
• Maintaining safe and secure accommodation environments
• Identifying and reducing hazards
• Conducting regular safety inspections
• Providing clear guidance for emergencies
• Training staff and contractors to follow safe practices
• Implementing continuous improvement in safety standards

2. RESPONSIBILITIES

2.1 Allsquare Properties Responsibilities

We ensure:

• All properties are structurally safe and well maintained
• Fire safety measures are in place and regularly tested
• Gas and electrical systems are inspected and certified
• Emergency exits are clear and accessible
• Properties are cleaned and maintained to a hygienic standard
• Risks are assessed and corrective measures implemented
• Guests receive instructions for safe use of the premises
• Staff are trained in safety procedures and emergency response

2.2 Guest Responsibilities

We expect guests and residents to:

• Follow safety instructions provided in the property
• Use appliances and facilities responsibly
• Report hazards, damage, or safety concerns promptly
• Keep emergency exits unobstructed
• Refrain from tampering with safety equipment
• Maintain personal safety and secure their belongings

2.3 Contractor Responsibilities

All contractors working on our properties must:

• Follow industry-standard safety guidelines
• Use appropriate protective equipment
• Comply with relevant regulations and our safety rules
• Immediately report accidents or hazards
• Ensure work areas are safe and tidy

3. FIRE SAFETY

We maintain strict fire safety measures, including:

• Smoke detectors installed in required areas
• Fire alarms and extinguishers regularly tested
• Clear fire evacuation routes
• Emergency lighting where required
• Fire safety signage available in all properties
• Annual fire risk assessments
• Providing guests with evacuation guidance

Guests must:

• Familiarise themselves with fire exits
• Never disable smoke detectors
• Avoid leaving cooking unattended
• Report faulty equipment immediately

4. ELECTRICAL & GAS SAFETY

We ensure:

• All electrical systems comply with relevant safety standards
• Portable appliances are tested and safe to use
• Gas appliances are serviced by certified engineers
• Carbon monoxide detectors are installed where required

Guests must:

• Use appliances as intended
• Avoid overloading electrical sockets
• Immediately report unusual smells, sounds, or faults

5. CLEANLINESS & HYGIENE

To ensure a healthy environment, we:

• Clean and sanitise properties between stays
• Maintain proper waste management procedures
• Regularly check heating, ventilation, and water systems
• Monitor for pests and take action where required

Guests must:

• Keep the property reasonably tidy
• Dispose of waste responsibly
• Maintain adequate personal hygiene practices

6. SECURITY & PERSONAL SAFETY

All properties include security measures such as:

• Secure locks and access systems
• Outdoor or communal area lighting
• CCTV monitoring where applicable
• Clear entry and exit instructions

Guests are responsible for:

• Locking doors and windows when leaving
• Not sharing access codes with unauthorised persons
• Reporting suspicious activity

7. RISK ASSESSMENTS

We conduct:

• Regular safety inspections
• Routine and ad-hoc risk assessments
• Hazard identification and mitigation planning

Risk assessments cover:

• Fire hazards
• Structural integrity
• Slips, trips, and falls
• Electrical and gas systems
• Water systems (including legionella checks)
• Environmental hazards

8. INCIDENT REPORTING & EMERGENCIES

Guests, staff, and contractors must immediately report:

• Injuries or accidents
• Fire alarms or smoke
• Faulty equipment or appliances
• Structural issues
• Any concerns that could pose a risk

In an emergency:

• Call emergency services (999/112 or local equivalent)
• Follow the property’s evacuation instructions
• Inform Allsquare Properties as soon as possible

We will:

• Log all incidents
• Investigate promptly
• Take corrective action to prevent recurrence

9. TRAINING & AWARENESS

Allsquare Properties ensures:

• Staff are trained in safety procedures
• Contractors are briefed on relevant safety rules
• Guests receive clear guidance on emergency procedures
• Safety documentation is reviewed regularly

10. CONTINUOUS IMPROVEMENT

We consistently review our policies to:

• Reflect changes in legislation
• Incorporate industry best practices
• Improve risk management
• Enhance the safety and wellbeing of all occupants

11. CONTACT INFORMATION

For any health and safety concerns or emergency support, contact:

Allsquare Properties – Health & Safety Team
Email: info@allsquarestays.com
Phone: +447399183749
Website: www.allsquarestays.com